Baggage lost and no updates since 2 months

We flew Emirates 2 months ago from NYC to Mumbai. Emirates lost 2 of our 8 checked in bags and after following up via email, phone and twitter, I kind of gave up.

I canny back home after the trip, disputed the transaction with Amex claiming unsatisfactory trip (I booked infant seats with bassinet but was not given them + lost baggage)

Amex got back saying it doesn’t qualify and Emirates reached out asking more details. I filed their form and as expected, just crickets. I haven’t heard from them since then.

This caused us lot of emotional toll (my in laws got very sad that the gifts we took to Indian family were all lost).

What are my options to get back the maximum reimbursement? Or tbh just cause reputational damage to them(at this point I don’t care about the money).